We are currently turning our attention to improving the Multiplayer Service, and we'd like your help. Please check out the questions below and share your experience using the service:
Are you having problems finding players and setting up a multiplayer game?
Have you been able to play a game using the asymmetrical service? If not, what went wrong?
Have you finished a multiplayer game? If not, why?
Have you had connection problems? If so, could you reconnect and continue playing?
Anything else you want to share? Perhaps suggestions for the interface?
When reporting any issues, it is hugely helpful if you tell us the following:
- Your Operating System
- Your version of Sandstone (found in Add/Remove Programs, under "Version" column)
- Whether or not you are behind a firewall
- What Anti-virus Software you are using
- Your overall connection speed
If you run Debugview and it doesn't show anything game-related that is causing a problem, that still helps. It tells us that the problem is related to the web service and not the game.
Thanks! The more feedback we get the better the experience will be for you.